Privacy policy

PRIVACY POLICY

Last updated: August 28, 2026

This Privacy Policy explains how The Daily Stitch, operated by Tohana Global LLC ("The Daily Stitch," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit our website, place an order, communicate with us, or otherwise use our services (collectively, the "Services").

By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

PERSONAL INFORMATION WE COLLECT

Depending on how you interact with the Services, we may collect:

  • Contact information, such as your name, email address, billing address, and telephone number if provided;

  • Order and transaction information, such as products purchased, order number, payment status, discounts, refunds, and download fulfillment information;

  • Payment information, which is generally collected and processed by Shopify and our payment providers rather than stored directly by us;

  • Account and customer-service information, including messages, requests, reviews, survey responses, and records of support communications;

  • Device and usage information, such as IP address, browser type, device identifiers, pages viewed, referring URLs, interactions, and approximate location;

  • Marketing information, such as email preferences, campaign interactions, and advertising-related identifiers; and

  • Cookie and similar technology data, including information collected through pixels, tags, local storage, and analytics tools.

HOW WE COLLECT INFORMATION

We may collect personal information:

  • directly from you when you place an order, contact us, subscribe to marketing, submit a review, or otherwise provide information;

  • automatically through cookies and similar technologies when you use the website; and

  • from service providers and partners, including Shopify, payment processors, download-delivery providers, analytics providers, advertising platforms, fraud-prevention services, email providers, and social media platforms.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • process payments, fulfill orders, and deliver digital files;

  • provide customer support and troubleshoot download or account problems;

  • communicate about orders, updates, security, and policy changes;

  • operate, maintain, personalize, and improve the Services;

  • analyze store performance and understand how customers use the website;

  • send marketing communications where permitted and honor opt-out requests;

  • measure, personalize, and improve advertising;

  • detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity;

  • comply with legal obligations, enforce our agreements, and protect our rights and the rights of others; and

  • carry out other purposes disclosed when the information is collected or with your consent.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to:

  • Shopify, which hosts and supports our online store;

  • payment processors and financial institutions that process transactions and refunds;

  • service providers that support digital delivery, website hosting, analytics, email, customer support, reviews, fraud prevention, security, and business operations;

  • advertising and marketing partners that help us measure campaigns or provide interest-based advertising, subject to applicable consent and opt-out requirements;

  • professional advisers and authorities where reasonably necessary to comply with law or protect legal rights; and

  • a successor or transaction participant in connection with a merger, financing, reorganization, sale, or transfer of all or part of our business.

We do not disclose personal information to third parties for their own purposes except as described in this policy, at your direction, or as permitted or required by law.

COOKIES, ANALYTICS, AND TARGETED ADVERTISING

We and our partners may use cookies and similar technologies to operate the website, remember preferences, analyze usage, prevent fraud, and measure or personalize advertising.

Depending on where you live, certain advertising activities may be considered the "sale," "sharing," or processing of personal information for targeted advertising under applicable law. Where required, you may manage these choices through our cookie banner, the Your Privacy Choices link on our website, a recognized opt-out preference signal such as Global Privacy Control, or by emailing us.

Disabling cookies may affect some website features. Browser or device settings that block cookies do not always block every type of technology.

EMAIL MARKETING

You may unsubscribe from promotional emails at any time by using the unsubscribe link in the email. We may still send non-promotional communications relating to orders, customer service, security, or legal matters.

DATA RETENTION

We retain personal information for as long as reasonably necessary to provide the Services, maintain transaction and tax records, resolve disputes, enforce agreements, prevent fraud, and comply with legal obligations. Retention periods vary according to the type of information and the reason it was collected.

SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

INTERNATIONAL DATA TRANSFERS

Our service providers may process information in countries other than the country where you live. Where required, we rely on legally recognized transfer mechanisms and safeguards. By using the Services, your information may be processed in the United States and other jurisdictions where our service providers operate.

CHILDREN'S PRIVACY

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can take appropriate action. If local law requires a higher minimum age, that higher age applies.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights to:

  • request access to or a copy of your personal information;

  • request correction or deletion;

  • request data portability;

  • restrict or object to certain processing;

  • opt out of the sale or sharing of personal information, targeted advertising, or certain profiling;

  • withdraw consent where processing is based on consent;

  • appeal a decision regarding a privacy request; and

  • lodge a complaint with a data protection or consumer protection authority.

These rights may be subject to legal exceptions. To submit a request, email hqnhust@gmail.com and describe the right you wish to exercise. We may need to verify your identity and authority before completing a request. Authorized agents may submit requests where permitted by law, but we may require proof of authorization.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

THIRD-PARTY LINKS

The Services may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content, security, or privacy practices.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices, technology, legal obligations, or business operations. The revised policy will be posted with a new "Last updated" date. Where required, we will provide additional notice.

CONTACT US

The Daily Stitch is operated by Tohana Global LLC.

Email: hqnhust@gmail.com
Mailing address: 1001 S MAIN ST, STE 600, KALISPELL, MT 59901, United States